We provide IT liability insurance for diverse technology operations including software development houses, systems integrators, managed service providers, cloud hosting businesses, cybersecurity consultants, and IT support firms. Our team understands the unique exposures facing technology businesses, where a single coding error, security vulnerability, or project failure can trigger claims from multiple clients or result in cascading financial losses far exceeding your professional fees. We structure policies that respond to allegations of defective workmanship, failure to meet specifications, breach of confidentiality, unintentional transmission of malware, and negligent advice regarding technology selection or implementation strategies.

As an independent broker, we access specialist technology E&O markets that understand software development lifecycles, agile methodologies, and the contractual frameworks common in IT services including limitation of liability clauses that may or may not be enforceable. We ensure policies provide coverage for intellectual property infringement claims, particularly unintentional infringement of third-party copyrights, patents, or trademarks incorporated into your software or solutions. We arrange appropriate retroactive dates that cover legacy code still in production and extend coverage to include prior work of acquired businesses. For businesses providing SaaS platforms or cloud services, we ensure coverage responds to business interruption losses suffered by clients when your systems experience outages or performance degradation.

Our services include coordinating IT liability insurance with cyber insurance to ensure clear boundaries between professional negligence claims and cyber incident response costs. We arrange extensions for breach of contract (insofar as covered), loss of or damage to client data, and failure to prevent unauthorised access to client systems under your management. For businesses developing consumer-facing applications, we ensure coverage extends to privacy violations and regulatory investigations arising from data handling practices. We structure aggregate limits and defence cost arrangements appropriate to your client base and the potential for class action or multiple claimant scenarios.

From independent developers and boutique consultancies through to substantial software houses and enterprise IT service providers, we deliver technology liability solutions scaled to your revenue, client concentration, and service complexity. Our focus is on securing coverage from insurers experienced in technology claims, ensuring policies respond to the modern reality of IT service delivery including cloud, DevOps, continuous deployment, and the blurred boundaries between products and services in contemporary technology offerings.